"Hi,
When I arrived at the airport, I had a text from the taxi driver to say he has arrived, I called him when I was at passport control - he said he will meet me at arrivals, I have asked him if he checked which terminal is, as I initially requested because I have never been at this airport before and I don't know if I land at south or north terminal. The driver said to me not to worry as he checked and he knows where I've landed and to call him after I pick up my luggage because he will meet me at arrivals.
After I picked up my luggage I have contacted him, this time the driver told me to go to the car park at level 3 as is very easy to find it and we will be faster with 10 minutes that way, again I have told him that I've never been to this airport before so I don't know where is that however I can give it a try. When I got to the car park, I have called him and told him, however he started to raise his voice at me and laugh saying that how did i got to that car park because he never told me to go to that car park but to another one and I have again told him that this is the car park I have found, the driver started laughing and told me that I am very confused. The driver's attitude was very inappropriate.
He now said to me that he is going to meet me at arrivals and go back there, I got back in the airport at arrivals, the driver asked me if I can see him because he is waiving at me, after a couple of minutes on the phone him trying to make a fool out of me we realised I was at terminal south and he was at north terminal. driver raised his voice at me asking me why have I got off the plane there because that is not where I should have landed and I should have gone to north terminal instead, eventually he came to south terminal. This entire adventure got u bout an hour later to leave the airport.
In the taxi I have confirmed the address and post code to him ( same address and post code that I gave when I booked the taxi).
When we got in Coventry the driver took me to a wrong address, when I have noticed I have asked him to check the post code again ( of course he put the wrong one in). He realised now that he went left on a bus lane only and he was scared that he would got fined and he blamed me again : asking why have I not told him sooner, well I was tired and for a few seconds I fell asleep trusting that the driver can use a sat nav and he knows where we have to go.
Overall this experience was very unpleasant, the driver's attitude was wrong and I believe that the total cost of the trip wasn't worth it. "